Neighborhood Connection Policies
Emergency/Weather School Closing & Postponement Policy
All day and evening classes are canceled if FWCS cancels regular school day classes due to emergency/weather. Should weather become threatening during the afternoon and evening hours, FWCS may cancel all evening activities and this will include Neighborhood Connection classes. In these cases, we may not have the opportunity to notify you of an evening class cancellation. Please watch or listen to local news stations if you are concerned, or you may call the Neighborhood Connection office, or check the status at www.fwcs.k12.in.us. Occasionally, the scheduling of school-related activities will necessitate to postponement of certain classes. Whenever possible, all canceled classes and activities will be rescheduled.
Transfers Credits Refunds
If you cannot attend a course as planned and contact our office three business days in advance, you may receive a Neighborhood Connection class credit. Your credit(s) may be used any time in the current semester or before the end of the following semester. If you contact NC on the day of the class or after the class has occurred, you are not entitled to a class credit or transfer of any kind. NC reserves the right to change class locations, schedules, fees, instructors when necessary, including postponements due to inclement weather or emergencies. Full refunds will be issued if Neighborhood Connection cancels a class. For the certified nurse assistant program, you must contact NC ten business days prior to the first class in order to receive a refund minus a 10% cancellation fee. If you contact NC less than ten business days of the program start date, you will be refunded 50% of the course fee. If you contact NC on or after the date the program starts, you are not entitled to a transfer, credit or refund of any kind. CNA Certification Training Program has a separate refund/cancellation policy that is reviewed at registration time.
Your Satisfaction is Guaranteed
We are proud of the quality of our programs. If after attending the first class, you are not satisfied, please contact our office within three business days of the first class and receive an NC credit for the course fee.
Returned Checks Policy
A $12 fee will be charged for returned checks. Unless payment is received promptly, all dishonored checks will be referred to the Allen County Prosecuting Attorney's Bad Check Restitution Program where additional fees and penalties will be assessed.